How to receive your SIM card
Hotel & Other
Please get the SIM card at the counter in hotel/hostel. If you stay at accommodation without counter(ex. airbnb), please talk with the host beforehand to make sure how to get your SIM card.
When you choose to receive the SIM card at hotel or B&B, there are possibilities that you don’t receive the SIM card successfully because the name you register on Trip Free and the name you use to reserve hotel/B&B are not the same.
If you fail to receive SIM card due to this reason, we are sorry that we will not take the responsibility. Therefore, please inform the hotel or the host in advance about it.
If you requested to send it to a hotel, showing this image to the staff at the counter will help.
TOKYO / CHIBA
Please contact us if you have other questions!