How to receive your SIM card

Hotel & Other

Please get the SIM card at the counter in hotel/hostel. If you stay at accommodation without counter(ex. airbnb), please talk with the host beforehand to make sure how to get your SIM card.

When you choose to receive the SIM card at hotel or B&B, there are possibilities that you don’t receive the SIM card successfully because the name you register on Trip Free and the name you use to reserve hotel/B&B are not the same.

If you fail to receive SIM card due to this reason, we are sorry that we will not take the responsibility. Therefore, please inform the hotel or the host in advance about it.

If you requested to send it to a hotel, showing this image to the staff at the counter will help.

Mail sample

Airport

TOKYO / CHIBA

OSAKA

KAGOSHIMA

HOKKAIDO

AICHI

OKINAWA

Please contact us if you have other questions!

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